BitStarz Casino Review & Ratings – Is It Legit?

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Overall Rating

Reviewed By:

Cole Ryan

4.6

Top Rated

4.6

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Payout Speed

Within 24hrs

• 5000+ games, online slots, and live games
• Accepts over 50 Crypto Currencies
• Generous welcome offer

BitStarz Casino at a glance

Bitstarz has existed for quite some time now. Entering the scene in 2014, its multi-currency approach helped it to gain popularity. Although one of its main selling features is the flexibility of payment methods, Bitstarz has more to offer. 

This site boasts one of the largest gaming libraries I have ever seen. There are almost 5000 titles to pick from, and fresh entries drop often. Here you can find most typical offerings of an online casino: slot games, roulettes, jackpots-all. 

Before making any actual investments, you can also look behind the curtains before committing any real money. Bitstarz has free sessions that give you a preview of the available games. Try them out and if you feel convinced, make some deposits.

Bitstarz Welcome Bonus

Bitstarz welcomes its new customers with a no-deposit bonus. You get 20 free spins as soon as you register on the site. You can win as much as 100 EUR/USD/CAD/AUD/NZD/USDT, 300 BRL, 1,000 NOK, 0.286 BCH, 1.473 LTC, 0.041 ETH, 667 DOGE, 10,000 JPY, 400 PLN, or 6,000 RUB from these spins. 

Free spin winnings over the limits mentioned above will not be paid out. This restriction also applies to Weekly Free Spins Drops, Second Chance Spins, and Friday Loyalty Bonus winnings. 

Bitstarz also states that it might require you to verify your identity before you can claim your free spin winnings. So, you might have to submit a valid government-issued photo ID, like a passport or driver’s license, and a recent utility bill as proof of address. The utility bill should not be older than three months. 

Should you be registering from countries like Mongolia, Bangladesh, or Algeria for example, you will not be eligible for any free spin welcomes. See the whole list of banned countries by visiting the Bitstarz website.

Making your initial deposit will provide you with additional free spins. Bitstarz’s welcome bonus scheme provides you with 180 free spins overall. However, you can’t grab them all at once.

You get twenty free spins right away upon making your initial deposit. Following that, for the next eight days, you will get twenty extra spins every 24 hours. 

More importantly, this is not the most profitable offer Bitstarz has to attract new clients. Your first payment will be matched by up to one Bitcoin. Right now, one Bitcoin has a US dollar value of $72,236.97.

In this way, the matching offer is as generous as gets. You can get bonuses of 75%, 50%, and 25% on your next three payments, in that order. 

All free and registration prizes must meet a 40x wagering requirement, unless it says otherwise. Before you can cash out your gains, you must also make a deposit of at least 20 EUR/USD/CAD/AUD/NZD/USDT (or the equivalent).

How to Claim the Welcome Bonus:

1. Visit bitstarz.com and click “Register”
2. Enter the promo code “STARZVIP” during registration
3. Fill out the registration form 
4. Receive an instant bonus of 20 free spins 
5. Make your first deposit and receive your matchup bonus 

The Bitstarz welcome bonus is quite generous compared to the competition. I wish there were fewer formalities involved, but they do help confirm the platform’s legitimacy.

Other Promotions and Offers at Bitstarz 

Players can enjoy more than just the welcome bonus at Bitstarz. You can enjoy a variety of ongoing promotional programs here. I feel these campaigns can appeal to both new and returning players. 

Jackpotz Mania 

Jackpotz Mania is a daily rewards scheme. You must log in to the site daily to increase your chances of winning a jackpot every day. Each day, you get special credits as J$. These credits automatically transform into Daily Jackpot Spins.

Try your luck at two massive progressive jackpots or climb the $25,000 JPM Race leaderboard for a shot at 1,000 prizes by using these free spins. These spins expire in 24 hours, so it’s important that you log in every day to maximize your chances of hitting the jackpot. 

Jackpotz Mania offers three tiers:

• Inactive: Basic access to jackpots.
• Active: Premium features and increased jackpot chances.
• VIP: Exclusive rewards and full access.

Level Up Adventures 

This is a bi-monthly promotion featuring select games, where you earn rewards as you progress. The game titles refresh with each new campaign.

Slot Wars 

Slot Wars is Bitstarz’s biggest weekly promotion. The casino says that it has made the rewards juicier in recent times. Bitstarz offers a $5,000 prize and 5,000 free spin prize pool to the top 150 players each week under the Slot Wars program. The top player can claim a $1500 prize. Simply play your preferred slot games to participate in the campaign and monitor your position on the live leaderboard.

Table Wars 

Bitstarz also has a weekly rewards system for its table game players. Every week, a fresh tournament starts, with the top 40 contestants splitting the $10,000 prize pool. The first-place winner will receive $3,000 along with well-deserved bragging rights.

VIP / Loyalty Programs

The BitStarz VIP program offers a range of exclusive benefits, including faster payouts, a dedicated account manager, and more. VIP members also gain early access to new games and receive personalized promotional offers.

To join this VIP program, you must create an account and make a sizable deposit to unlock the high roller bonus. After that, your VIP benefits will increase as you keep playing.

Choose the VIP bonus package when setting up your account. You need to deposit at least $1,000 to become eligible for the VIP program. 

Bitstarz claims there is a performance-based way to become a Bitstarz VIP as well. There are no specified achievements, however. The site says it will invite players who “exhibit VIP traits such as large deposits, winning big and with high amounts of turnover.” 

Here are the Bitstarz VIP program benefits: 

Better Bonuses 

As a BitStarz VIP, you receive larger bonuses and weekly cashback with no limits on bet size or withdrawals. You’ll also get additional surprise bonuses, reloads, and more perks along the way.

Dedicated VIP Member 

Gain 24/7 access to a dedicated VIP manager with over 10 years of experience supporting top players. You can contact your manager via Skype or email to request custom game limits, special bonuses, and more.

Unrestricted Fast Cashouts

VIP members get priority, fast cashouts with no limits on the amount. This means you can withdraw as much as you want, anytime, without delay.

Customized Bonus Plans

Not all cashback and rewards suit every player, so Bitstarz VIPs can request their own plans. If you’re a table game lover, for example, who hates wagering requirements, the Bitstarz VIP program can tailor some cashback deals that will appeal more to you. 

Play New Games 

BitStarz VIP members get early access to new games before anyone else, letting them try the latest releases first.

Bitstarz Games

A rich game library is a must for any top-tier online casino.  I must say that Bitstarz does extremely well in this regard. The lobby boasts over 4,500 games, primarily from well-known providers like NetEnt, Pragmatic Play, and Relax Gaming, with some original games developed by BitStarz Casino itself.

Games are sorted into 21 categories on the site, but the main groups are slots, table games, and live casino games. BitStarz also has a dedicated area for crypto gaming. 

Here are some of the most popular categories you can find on the site: 

Slots 

Slot machines are undoubtedly the most popular games in any casino, and BitStarz is no exception, offering nearly 4,000 slot titles. Players can choose from classic slots, progressive jackpots, Megaways, and video slots. Well-known titles like Gates of Olympus and Sweet Bonanza from top developers are among the offerings.

Table Games 

BitStarz’s table games section offers a mix of traditional games. The selection is one the smaller side, however, as I found only 43 items under this category. Needless to say, this is far less than what other online casinos have to offer. 

Live Casino 

To make up for its modest table game selection, BitStarz provides an extensive live casino with 102 live dealer games, more than twice as many as its table games. The live casino offers an engaging experience where players can enjoy Blackjack, Poker, and other games with real-time interaction between dealers and players.

Bitcoin Games 

As mentioned before, Bitstarz has a Bitcoin Games section where players can find slots and live dealer games that accept BTC wagers. Popular titles in the Bitcoin Games section include NFT Megaways™, Gate of Olympus 1000, and Blackjack Live.

Bitstarz Originals 

You can also check out the Bitstarz Originals. These games are developed in-house and have respectable RTP numbers. At the time of writing, there were 15 games on the site that came right out of Bitstarz’s vault. 

The table below lists the top 10 most popular games at Bitstarz, including details about their providers, maximum payouts, and RTP percentages.

Bitstarz Banking Options 

BitStarz offers various deposit methods, including cryptocurrencies, cards, and e-wallets. In some reviews, you might see that the site pays out in cryptos only. But, that’s not true! Besides crypto payouts, Bitstarz also pays out in real money. 

That said, real money withdrawal options are limited, compared to crypto payout options. I only managed to withdraw successfully using EcoPayz. Crypto withdrawals, however, were swift and effortless. 

Purchase and Redeem Options

Legal Status in the United States

Bitstarz has a Curaçao Gaming Control Board and operates legally in many countries, including New Zealand, Japan, Hungary, Germany, and Poland. Unfortunately, the site is not available in the United States. Many players use a VPN to bypass the restriction, but it’s illegal. 

User Experience 

Bitstarz does an excellent job of creating a strong first impression. I was impressed by the site’s responsive and easy-to-navigate layout from the very beginning. The simple, clutter-free design makes it easy to find new promotions, game releases, and other important details.

The verification method can be a hassle, however. Had to reach out to customer support to speed up my verification before the first withdrawal. Had been a smooth ride afterward, though. The games are great to play, and the promotions make the experience even more worthwhile. 

Bitstarz Customer Support and Info

Bitstarz is committed to delivering responsive customer service. You can get in touch with the support team via email or live chat. I reached out via live chat for a quick question, and although I was greeted by a chatbot at first, I was quickly connected to a real person who addressed my inquiry within seconds.

Support Test Experience

I wanted to check how responsive and helpful Bitstarz customer support is. So, I dropped them a message. Here is the response I got: 

Live Chat Test:

• Response Time: Under 30 seconds
• Initial Contact: Automated welcome message
• Question Asked: “How long do I need to wait for fiat currency payments to arrive in my bank account?”
• Quality of Response: Professional and detailed
• Follow-up Support: Provided the exact answer to my question with additional resources

Email Support Test:

• Response Time: 20-45 minutes
• Question Asked: “Can I make deposits with Solana?”
• Quality of Response: Comprehensive list provided
• Follow-up: Detailed information about support payment systems and currencies 

Security and Trust 

BitStarz follows stringent industry standards to ensure a fair and reliable gaming experience. The site is licensed by the Government of Curacao through its parent company. BitStarz uses SSL encryption technology to prevent data breach. 

In addition, BitStarz Casino is dedicated to responsible gaming. They provide a range of tools to help players manage their gaming habits and maintain a balanced approach. Their expert team also monitors gaming patterns to identify potential signs of problem gambling.

Key Security Features:

• Holds a Curacao Gaming Authority license through Dama N.V. (license no. OGL/2023/174/0082)
• Advanced SSL encryption for all transactions
• Mandatory ID verification process
• GDPR compliant 
• Two-factor authentication 

Why We Like Bitstarz 

I like Bitstarz because the site offers a wide range of payment procedures. In most cases, we see online casinos focusing on fiat currencies or cryptos. You won’t find many sites that can provide a delicate balance between the two. Bitstarz offers gamblers both options and I truly appreciate that. 

Key Strengths:

• Huge game library with 5000+ titles
• Deposits and payments in fiat and cryptos 
• Responsive live chat 
• Fast payouts
• Rewarding VIP program

The gaming library is massive, even though it greatly focuses on slots. The table games section might feel a bit underwhelming, though. I admire how fast the site pays out. The crypto payments arrived instantly. I did have to wait a bit for the real currency payment, but it came through as well. 

Room for Improvement:

• No dedicated mobile app
• Not available in the US and UK

It’s really frustrating to see that the site is not accessible to the US market, but I believe that will change soon. Bitstarz has been a reliable name in the industry with a solid track record. So, US regulators might greenlight the site soon. 

Bitstarz Rating

Final Average Score: 4.6/5

Bitstarz deserves an above-average rating for its top-notch reputation and service. The site has impressed gamers for years with its lavish offerings. Many online casino players prefer platforms that support withdrawals in both crypto and conventional currencies. Bitstarz can be a perfect choice for them.

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