Moonspin Casino Review 2024

Moonspin Casino At A Glance

Moonspin Casino Review 2024

Moonspin Casino is one of the few new-generation social casinos that have been on my bucket list for a while now. I decided to give it a spin at last, and here’s the scoop. The platform offers an impressive variety of slot games paired with sharp graphics and a responsive interface. The casino has a futuristic vibe to it while still maintaining the traditional factors.

New players are greeted with a generous welcome package but What caught my eye were the promotions that followed after. From daily login bonuses to well-structured tournaments, Moonspin knew how to keep me hooked. 

However, like any new platform, Moonspin has its share of drawbacks. The limited banking options and absence of live dealer games might feel restrictive for some. But considering it’s a relatively new entrant in the market, these gaps are forgivable.

If you’re looking for a fresh, reward-heavy casino experience, Moonspin is worth checking out. 

Moonspin Casino Pros and Cons

Here’s an overview:

Pros:

• Great Range in Slots lineup
• Smooth gameplay
• Visually stunning platform
• User-friendly interface
• Great promotions

Cons:

• No table games
• Absence of VIP program
• Fewer Banking options
• Clunky Customer Support

The Moonspin Casino Signup Process

Here’s how you can get started at Moonspin Casino:

• First, you need to visit their website at https://moonspin.com and click the signup button.
• After that, you can either directly sign up using your Gmail account or enter manually. 
• Afterward, make sure you follow their age policy and reside in one of their legal states. Moonspin will cater you different versions of its casino based on your geolocation.
• You will then be redirected to your homepage, where you will be greeted with your welcome bonus right away. 

The Moonspin Casino Welcome Bonus

Moonspin has more than a decent welcome bonus, however I liked the offers that came after. Here’s what you will be getting after you sign up for Moonspin Casino :

• No Deposit Welcome Bonus: 60,000 Gold Coins alongside 3 Sweep Coins after registration. Bonus distributed in the first three consecutive days.
• First Purchase Bonus: Not available.
• Daily Bonus: You will be able to claim 1,000 Gold Coins and 0.30 Sweep Coins every 24 hours. 
• Referral Bonus: 10% of the platform’s Revenue Retention from your referrals.
• Social Media Bonus

Absence of purchase bonuses was a bummer to me, given that almost every social casino offers one. On top of that, the welcome bonus itself wasn’t necessarily the best one. However, Moonspin was able to keep me on the hook with the promotions they later offered. 

Starting with their Daily Login Bonus, I thought the number of Gold coins they offered was pretty generous. For every day you log in, you get 1,000 Gold Coins and 0.30 Sweep Coins for completely free. Then comes the referral bonus. Moonspin’s referral bonus works more like an affiliate offer than a typical casino bonus. For every friend you refer to the platform, you’ll earn a percentage of their played amounts as commission, 10% to be exact.

What caught my attention next were the various ways to get additional Sweep Coins. One of the most interesting methods is the Mail-in Request. If your account balance is running low, you can send Moonspin a written request to their physical address and receive 10 Sweep Coins for free. 

Besides the typical bonuses, they are also currently offering two promotions. One of them is the Weekly Multiplier, where you have a chance to win free spins by playing any of their in-house games: Limbo, Crash, Chart Betting, or When Moon Bro. All you have to do is hit a 100x Multiplier on any of the mentioned games, and you will get to claim 300 free spins for free. You can later use these free spins on any one of the Pragmatic play slots on the platform.

If you think of yourself as someone competitive, then you have to give the Moonspin April Tournament a shot. Just like any other tournament, you will be able to participate just by playing Gold Coins on some specific Moonspin games. Over the course of 30 days, you will gradually be ranked in the leaderboard based on your playthrough. If you get to be in the top 3, you will be selected for a good sum of rewards. 

The Moonspin Casino VIP Program and Rewards

Unfortunately, as it stands, there is no VIP program available at Moospin Casino. I was really disappointed to find out about this. Almost every social casino has a dedicated Loyalty program installed on its platform. It’s what helps a social casino distinguish it from a real money casino. I don’t remember finding a social casino that got released in recent years without a VIP program in my recent memory. 

Although there might be a special VIP club that I may not have come across till now. Still, a program available for all the players has become necessary these days. I hope the agency owners will have a special look into it and introduce a loyalty program at the earliest time possible.

Moonspin Casino Banking Options

Moonspin is one of the few dedicated crypto casinos in the United States. This casino is definitely future-proof, given that more and more players switch to crypto as their primary transaction method. However, completely bailing on other normal transaction methods didn’t seem like a good idea to me. They definitely could have added a few card and E-wallet options for players like me, who still haven’t taken crypto as their go-to method. Here’s an overview of all the banking options at Moonspin Casino:

The Deposit Options at Moonspin Casino

As I have said before, Moonspin’s deposit options are versatile in terms of crypto but fall behind on other baking options. As of now, they are supporting a total of seven different cryptocurrency options: Bitcoin, Ethereum, Litecoin, Ripple, Tether, Dogecoin, and Tron. Interestingly, you are not capped by any fixed minimum amount when depositing in crypto. This helps players like me who prefer smaller transactions. However, there is a minimum deposit amount for FIAT currency,10 EUR or USD, which is also reasonable enough.

That being said, while the range of crypto options is impressive, I couldn’t help but feel the absence of more traditional payment methods like Visa or PayPal. It’s not a dealbreaker, but having a few additional fiat-friendly options would definitely make the platform more accessible for everyone.

Despite that, the deposit process itself was refreshingly simple. Setting up my first deposit with crypto took just a few clicks. For someone exploring Moonspin for the first time, it was nice not to get bogged down in overly complicated steps.

 Here’s how I bought my first coin package in Moonspin casino: 

• Log in to your account.
• Go to the Account tab and click on the Deposit button
• Choose your preferred crypto option 
• Sit for the KYC verification process and provide the necessary documents 
• Specify the amount you wish to deposit
• You should get your funds transferred to your account balance within an instant.

Redemption Options at Moonspin Casino

I found the withdrawal process at Moonspin Casino to be pretty straightforward, but there are a few things to keep in mind. For starters, the minimum withdrawal limit is 20 EUR (or its equivalent in other currencies), which I thought was reasonable. However, the first time you request a withdrawal, be prepared for a thorough verification process. Moonspin may ask for your personal or financial documents to run a check on you. It can be a bit of a hassle, but I understand it’s necessary for security.

Once you clear the verification process, the withdrawal times are quite standard. It usually takes up to 48 hours for processing. That said, I was impressed with the generous monthly withdrawal cap of 50,000 EUR. For high spenders, this limit is more than sufficient.

Here’s how you can redeem your Sweeps Coins rewards in Moonspin:

• Click on your account’s ID and open the dropdown menu.
• Find the “Redeem” tab and click on it.
• Here, select your preferred currency and the corresponding network.
• Afterward, insert your wallet address accurately.
• Enter the number of SCs you plan to redeem (you may also select a set percentage: 25%, 50%, or Max).
• Sit for a KYC verification process (You may have to provide either copies of your passport, national Identity Card, driver’s license, utility bill, or copies of the debit/credit cards).
• Click on “Redeem” and wait for the payout process to finish.

Purchasing Options at Moonspin Casino

As you may know by now, Moonspin has a pretty extensive collection of games. Like any other social casino, you will get to play all of these games completely for free without having to spend any money. However, you will miss out on redeeming special prizes and Moonspin’s exclusive games if you play only with gold coins. 

Therefore, if you have some spare cash to spend, then it’s better you shift to using Sweeps Coins. While you can collect SCs through bonuses, the fastest way you can get them is by purchasing one of their Gold Coin packages. Most of their packages come with SCs included for free. For instance, the cheapest one goes for $0.99, where you will get 4,000 Gold Coins but without any SCs. However, if you spend $4.99, you will be getting 10,000 Gold Coins along with 5 SCs for free. You will then be able to use this to play casino games and consequently redeem your winnings for real money or gift cards.

Moonspin Casino Game Options and Highlights

Moonspin Casino has quickly established itself as a strong player in the online casino scene. They currently bolster a collection of over 1,000 casino games. I found the variety of their games to be quite impressive, ranging from classics to popular slots. Besides slots, they also have these Moonspin in-house titles like the Moonspin roulette and Dice games. Despite this, slots primarily dominate their games library. However, I was disappointed when I found out about the absence of table games. This would be a huge letdown for many, as table games have a dedicated fan following among casino enthusiasts. 

One thing assuring about Moonspin is that they only deal with top-tier providers such as Pragmatic Play, NetGame, EvoPlay, or Booming Games. Their games have normally averaged high RTP rates, frequently exceeding the standard 96%. Here’s a complete breakdown of Moonspins entire games library.

Social Casino Games at Moonspin

Moonspin Casino offers over 100 social casino games featuring titles from top providers like:

• Pragmatic Play,
• NetGame, 
• EvoPlay,
• Booming Games, 
• Playson,
• BGaming,
• SpadeGaming
• RubyPlay, 
• Onlyplay
• Plus, a few smaller software developers.

Slots

I was very content with the slots selection of Moonspin Casino. It boards a variety of slots, featuring popular ones like Fire Stampede, Gates of Olympus, and Coin Volcano. Slots enthusiasts will not take much time to find their favorite slots in the rich library of Moonspin.​

Moonspin has variations in almost all slot types, like the Hold and Win reels (Fire Coins, Mayasun, and Big Bass) and Megaways titles (Buffalo King, Madame Destiny, 5 Kings), which provide dynamic paylines and amplified win opportunities. Even with such a short time of its existence, Moonspin has managed to build a haven for players like me who love to experiment with slots.

Moonspin Exclusives

What sets Moonspin apart is its range of seven platform exclusive games. You may sometimes get tired of playing with the same old slots. This is why Moonspins has been thoughtful enough to onboard these original casino games to diversify your experience. Titles like Limbo, HiLo, Dice, and Crash offer out-of-the-box, fast-paced gameplay. For instance, Crash allows players to bet against a multiplier that grows until it “crashes,” requiring quick reflexes and sharp judgment. Other exclusives like Chart and Wheel of Fortune bring gamified financial strategies and spin-the-wheel fun to the casino experience.

Overall Game Collection Verdict

With more than 1000 titles, the Moonspin Casino absolutely nails in giving a great slots gaming experience. With a variety of reel games coming from popular developers, this platform is perfect for slots enthusiasts.

The Moonspin Casino: Are they legal?

I was eased to know that Moonspin Casino operates legally in most of the United States. It is currently only unavailable in Idaho, Louisiana, Nevada, Michigan, Montana, and Washington. You may get confused after finding out that the casino was incorporated in Curaçao and that it got its gaming license from Curaçao e-Gaming. However, as it is a social casino, it doesn’t necessarily have to be licensed by the US gambling authorities to be able to physically operate here.

Moreover, I stopped questioning the casino’s legibility entirely after I read about its commitment to transparency and fairness. The casino has implemented a provably fair system by generating a chain of 5 million SHA256 hashes for each game. 

Moonspin Casino supports players aged 18 and above across the 47 states it is available.

Moonspin Casino User Experience

Moonspin Casino caught my attention right from the start with its vibrant, space-themed design. The interface felt very fresh and engaging. The blend of green and bluish tones creates a futuristic vibe that really complements the “new era” casino experience. I particularly appreciated how clean and intuitive the layout is—navigating through games and features was smooth and free of unnecessary distractions. Another thing I appreciate is the integration of the features in a sidebar, which, in other social casinos, is found to be scattered around the top. 

Despite the lack of a dedicated mobile app, Moonspin’s HTML5-optimized mobile site performed wonderfully. It didn’t take much loading time and adjusted perfectly to my phone’s screen. Talking about loading time, the casino games themselves were also very optimized on cross platform. The titles I tried felt very premium and did not lag for a moment, even when I played on my phone.

Moonspin is one of the few cryptocurrency focused casinos in the whole of the United States. However, the lack of traditional payment options like debit or credit cards might be a downside for some. However, the casino supports various cryptocurrencies, which ensures secure and fast transactions. Coming to the customer support part, I had trouble locating their customer support channels. It almost felt like the designers wanted to keep them hidden in the platform. I also had trouble figuring out their chatbot. On top of that, the FAQ page wasn’t as info-stacked as it should be. 

Overall, I think Moonspin’s thoughtful design and user-friendly interface make it a future contender in the online casino scene. While there’s room for improvement, especially in expanding payment options and tuning the customer support section, it offers a polished experience for both desktop and mobile users​.

Moonspin Casino Customer Support

Here are all the methods of contacting customer support at Moonspin Casino,

• Live Chat: Available
• FAQ section: Available
• Email: support@moonspin.us
• Phone (Only for Payment related queries): US: +1 (208) 826-1426

When it comes to MoonSpin Casino’s customer support, my experience was a mixed bag. One thing I noticed immediately was that locating the support channels wasn’t straightforward. As mentioned before, it seemed like they were deliberately trying to keep it hidden from me. I had a hard time locating all of them.

Their live chat option is available, but it was kind of a hit-or-miss during my use. While I did eventually get some help, the chatbot’s responses were inconsistent, and figuring it required patience. That said, having a live chat is always better than nothing, and with some effort, you can get the answers you need.

MoonSpin Casino does have an FAQ section, but it fell short of expectations. The information provided was quite basic, and I often had to seek clarification elsewhere. This was disappointing because an in-detailed FAQ can save an email or two to the agents.

For more complex issues, I reached out via email at support@moonspin.us and was pleased with the response time—it was reasonable and professional. However, what stood out the most was their phone support. Although it’s limited to payment-related queries, it was a reliable option for urgent concerns. You can call their US line at +1 (208) 826-1426 24/7.

In summary, while MoonSpin Casino could improve its FAQ and live chat functionalities, the availability of email and phone support ensures that players can still find solutions to their issues. A little more effort in streamlining these options would make a big difference in user experience.

Conclusion

To me, MoonSpin Casino is an intriguing platform that definitely has the potential to flourish in the social casino scene. The first that stood out to me about this casino is their space-themed interface. I found the design both visually appealing and functional, and the responsiveness of the site was impressive. The platform seemed to be optimized for both desktop and mobile.

The game experience was solid overall. With a library featuring popular slots and MoonSpin exclusives, there’s plenty to enjoy. However, I couldn’t ignore the absence of table games, this could be a letdown for fans of classics like blackjack or baccarat. The biggest bummer for me was when I got to know that there was no dedicated VIP program present. This wasn’t acceptable from a new generation casino like Moonspin.

When it comes to banking options, I appreciated the focus on cryptocurrency, but the overall selection could be better. Including some more traditional payment methods would make the platform accessible to a wider audience.

Customer support is another area where MoonSpin could improve. While the basics are covered, the experience isn’t smooth. Making the sections more visible and accessible should be something they might want to prioritize.

All things considered, I’d rate MoonSpin Casino a solid 3.5 out of 5. Its space-themed design, game variety, and smooth platform optimization make it a worthy option for casual players. However, the absence of table games, a VIP program, and room for improvement in banking options and customer support hold it back from being truly exceptional.

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